Support

At RatwareUK online, we have Help Desk and Trac.

If you require support because you have a technical issue, such as a network problem, please select Help Desk and submit a support request.

If you wish to report or track the status of a bug within a RatwareUK bespoke software project, please use our project management system, Trac.

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Help Desk

You can submit or view a technical incident via our Help Desk below. This facility enables RatwareUK to track incidents, flag repeated issues and even provide customers with instant progress updates. Clients can be sure incidents are dealt with quickly as Help Desk requests fire directly to our engineers via our Blackberry Server.