IT Support & Management
Business IT systems depend on the successful integration of hardware and software from different suppliers, which sometimes conflict with each other.
Even the best hardware warranties only entitle you to repair or replacement of a faulty component, when what's really needed could be a complicated rebuild, re-installation or configuration. There is also the threat from viruses and hackers, disaster recovery to consider and human error. Businesses need reliable expertise close at hand for help.
We can take responsibility for hardware, software and support.
Depending on the size of your business, we usually offer contract support which is an all included monthly package:
All our Contract Support is underpinned with RatwareUK's Proactive Monitoring.
Please note RatwareUK offers Pay-As-You-Go support on some smaller networks on an hourly basis. However from September 2008, this is only applicable for workgroups and special cases.
