Why choose us?
Choose RatwareUK as your IT solutions partner because:
- all engineers are Microsoft Certified (MCSE).
- we also have a Linux Certified Systems Administrator on board - just because!
- we are a Dell Premier Partner (meaning good discounts and vendor support).
- our contract support is underpinned by our customised pro-active monitoring. This means we monitor your network 24/7 and get alerts if there's an incident.
- we have a fantastic online support feature where you can create and track service incidents.
- our average online ticket response time is 6.5 minutes*.
- all online support tickets fire directly to our Blackberrys.
- our customers say this about us - see testimonials.
- our ethical policy demonstrates just one example of our forward thinking.
*From ticket response time report generated for April 2008.