Trac Project Management SystemSorry I haven’t been here for some time - we’ve been really busy. Work has begun on the prestigious Cognoscenti Software Project and with it comes a large upgrade to our internal systems to web-manage software projects. This means, that software clients can log directly into our project management system, view milestones, roadmaps, tickets and wiki pages related to their project. This interface is secure and live 24/7 and also allows the user to view trial versions, submit and track bug tickets and generally keep involved through long spells of coding. I will include more details on the main site as soon as I’ve finished setting up permissions, but the benefits are as follows:

  • Secure and round-the-clock access to our project management system.
  • View project roadmap, timeline and source code in real time.
  • Submit and track change requests and bug tickets.
  • Set up email notification, so that changes are communicated directly to the client.

The new Project Management System has now replaced Mantis (the old bug tracking system). The new system is not intended to replace face-to-face discussion, but is intended as another level at which our customers can check on progress and keep involved in short to long-term software development projects.

The new system is based on an open-source implementation of Trac. I am really pleased with it so far and we’ve had extremely positive feedback from customers who have tried it out. I’m hoping that in the future, this will serve as another example of our innovative and forward thinking.

More news and an update will follow this week.